Fathom AI Notetaker

Fathom AI Notetaker

AI notetaking that lets you focus on the conversation—not the notes.

by Fathom Video Inc.FreemiumAI Productivity Tools
01

What is Fathom AI Notetaker?

Fathom AI Notetaker is an AI‑powered meeting assistant that integrates with Zoom, Google Meet, and Microsoft Teams to automatically record, transcribe, and generate AI summaries and action items for meetings. It emphasizes minimal user intervention, delivering instant recaps—sometimes in under 30 seconds post‑meeting—and provides tools like Ask Fathom (a conversational interface for querying meeting content), clips, playlists, keyword alerts, and CRM integrations. Originating as Fathom Video Inc., founded in 2020 in Tahoe City, California, it has evolved into a more expansive AI meeting intelligence platform with enterprise‑oriented capabilities.

02

What you can do with it

Solo professionals capturing meeting intelligence

Users leverage Fathom to record one‑on‑one client or team calls and automatically get structured summaries and next‑step action items.

Sales teams compiling pipeline insights

Sales organizations use Fathom’s Deal View, CRM sync, and coaching metrics to centralize customer‑call data and drive deal visibility.

Collaborative project tracking and knowledge sharing

Teams create shared highlight playlists, comment on meeting moments, and set keyword alerts to stay aligned on topics across all calls.

Conversational post‑meeting review

Users interact with a chat‑style interface to ask what was said about key topics or decisions in past meetings.

Compliance‑aware meeting documentation

Organizations with security needs use Fathom’s encrypted storage, SOC 2 Type II and HIPAA compliance, and custom retention settings.

03

Key features

  • Automated recording and transcription of online meetings
  • Instant AI‑generated meeting summaries
  • AI‑extracted action items and follow‑up suggestions
  • Conversational assistant for querying meeting content ('Ask Fathom')
  • Custom summary templates and custom meeting bot naming
  • Shared search, clips, playlists, and keyword alerts across teams
  • CRM integrations, deal‑level summaries, and coaching analytics
  • Security and governance features: SSO, custom retention policy, SOC 2/HIPAA compliance
04

Screenshots

Homepage
Homepage
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Inputs / Outputs

In
AudioVideo
Out
TextData
06

Strengths & Limitations

Strengths

  • Generous free tier

    Offers unlimited recording and transcription for individuals, unmatched compared to competitors, albeit with a cap on advanced AI summaries (~5/month).

  • Fast and rich AI summaries

    Delivers meeting recaps—chronological and enhanced summaries, action items—in less than 30 seconds after the call.

  • Conversational interface (“Ask Fathom”)

    Allows querying meeting content like a ChatGPT‑style AI within or across calls to extract insights and follow‑ups.

  • Robust team and business features

    Paid tiers offer global search, playlists, comments, SSO, CRM sync, Deal View, coaching metrics, AI scorecards and data retention control.

  • Privacy and security

    Committed to not training AI on users' data; holds SOC 2 Type II, GDPR, HIPAA compliance.

Limitations

  • Limited advanced summaries on free plan

    Free tier's advanced AI summarization is restricted to the first five calls per month.

  • Minimum user requirement for team plans

    Team and Business tiers require at least two users, not suitable for solo professionals who need advanced features.

  • Price complexity across sources

    Pricing details vary across sources; potential users must verify current rates carefully.

  • Rebranding confusion

    Shift from domain fathom.video to fathom.ai may lead to discovery or brand recognition challenges.

07

Pricing & Plans

Model: Freemium

Free

$0forever

Unlimited recordings, transcripts, basic summaries, clips, playlists, search; capped to 5 advanced AI summaries per month

Premium

$20/mo per user (monthly) or ~$16/mo billed annually

Unlimited advanced summaries, AI action items, follow‑ups, conversational assistant, custom bot naming

Team

$19/mo per user (monthly) or ~$15/mo billed annually

Includes Premium plus shared search, team playlists, folders, comments, keyword alerts, custom vocabulary, SSO

Business

$34/mo per user (monthly) or ~$25/mo billed annually

Includes Team features plus CRM field sync, Deal View, coaching metrics, AI scorecards, custom data retention, professional services

Free (individual): $0/month, unlimited recording/transcription but limited to ~5 advanced AI summaries/month. Premium (individual): around $20/month ($16–$20 depending on annual billing) unlocks unlimited AI summaries, action items, conversational assistant, custom bot. Team: around $19/user/month (annual: $15) adds shared search, playlists, comments, SSO. Business: around $25–34/user/month (annual: ~$25) adds CRM integration, deal view, coaching metrics, AI scorecards.

08

Who it's for

Ideal for

Sales professionals, managers, and small teams who want to automate meeting capture and analysis, integrate insights into workflow/CRM, and improve productivity with AI-powered summaries and metrics.

Not ideal for

Solo or occasional users who don't need AI‑actionable summaries beyond basic transcription or advanced features beyond the free summary cap; enterprise users requiring very large-scale or on-prem deployments beyond mid‑market scope.

09

What users say

  • Ease of use—automatic operation, minimal setup
  • Focus enhancement—letting users concentrate on meetings
  • Sales enablement—valuable CRM and coaching integrations
  • Value—high benefits relative to cost, especially free tier
  • Trust—strong privacy and compliance assurances
10

Prompts & Results

Summarize today’s 30‑minute sales call and list the action items.

Instant AI‑generated summary with key discussion points and a bulleted list of action items assigned to participants.

Ask Fathom: What objections did the lead mention?

AI responds by highlighting objections raised during the meeting, e.g. pricing concerns or timeline hesitations.

Search all my team meetings for 'integration delay'.

Returns all timestamps and summaries across shared calls where 'integration delay' was mentioned, plus clips.

Generate follow‑up email from last call.

Draft follow‑up email with recap and next steps based on the last meeting’s content.

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FAQ

Can I use Fathom without paying anything?+

Yes—there's a free plan offering unlimited recording, transcription, and storage, but advanced AI summaries are limited to approximately five calls per month.

What is Ask Fathom?+

A conversational AI interface that lets you ask questions about your meeting content—either within a single call or across multiple calls depending on plan.

What does the Business plan offer that Team doesn’t?+

Business adds CRM field syncing, Deal View, coaching metrics, AI scorecards, custom data retention policies, and optional professional services.

Is my meeting data used to train Fathom’s AI?+

No—Fathom’s AI is not trained on your data, and the service adheres to SOC 2 Type II, GDPR, and HIPAA standards.

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Ratings & Reviews

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